Frequently asked questions

What is Your Brand Name and Products?

Our brand is Sognaré, Old Money Italian Premium fashion, crafted for those who don’t quit on style. At Sognaré, we create handmade crochet items, knitted clothing, and comfortable cord sets that combine elegance, timeless design, and quality craftsmanship.

Our Mission is to empower individuals with premium, handcrafted fashion that reflects sophistication, confidence, and enduring style — because true elegance never compromises.

How long does it take to process orders?

Knitted shirts, high-waisted pants: 3-5 business days

crochet items (cord sets, hats, gloves, beanies): 5-6 business days

Every item is crafted with care because Sognaré is for those who do not quit on quality or style.

How does Sognaré’s product service work?

Every order at Sognaré is carefully processed and crafted with attention to detail:

• Place your order online.

• Our team prepares your product, whether it’s handmade crochet or knitted apparel, ensuring premium quality.

• You can choose Cash on Delivery or online payment (with 5% discount for Easypaisa or Bank transfer).

• Your order is shipped with tracking, delivered safely, and ready to elevate your wardrobe

Can I return or exchange my order?

Returns: Only for damaged or defective items within 7 days of delivery

Exchanges: Available for size issues if stock permits

Handmade crochet items: Cannot be returned for change of mind — each piece is unique and carefully crafted

Do you offer Cash on Delivery or online payment discounts?

Yes! Sognaré offers:

• Cash on Delivery (COD) ,pay when your order arrives.

• Online Payments: 5% discount for Easypaisa, Bank Transfer, and other online methods.

  Premium convenience with every order.

How should I care for Sognaré products?

Knitted shirts & tops: Hand wash or gentle machine wash, cold water, lay flat to dry

Women’s pants: Gentle wash, hang or flat dry, iron inside out if needed

Crochet items (cord sets, hats, gloves, beanies): Hand wash only, dry flat, avoid sunlight

Because Sognaré is Old Money Italian Premium — lasting elegance requires care.

Can I order customized or personalized items?

Yes! Contact us via WhatsApp or email. At Sognaré, we create exclusive pieces for those who demand uniqueness and perfection.

How can I contact Sognaré customer support?

We are always available for our clients:

Email: sobanaziz965@gmail.com

WhatsApp: 03155892347

Because Sognaré is for those who do not quit on style, quality, or excellence